A leader in pet groomer training for over 40 years!

Refund Policy - Dog Grooming Course

Best Refund Policy Anywhere!

Most retail products come with all sorts of money back guarantees, usually based on the purchaser meeting certain criteria or time limitations, and always subject to change at the whim of the retailer. 
Our refund policy is probably the best you'll find anywhere in the world. It offers student refunds both before and during your training, not a year or more after purchase or employment! 


Refunds:

Administrative Charges


Administrative charges are non-refundable fees paid by an applicant or a student. These include the following:

(1) Application/Registration Processing Fee
Each new student who applies for admission will be charged a one-time application/registration fee, not to exceed $100 for domestic students and $200 for internationalstudents. (This Application / Registration fee is already included in course costs and will be retained by JKL should course withdrawal be necessary).
(2) Admissions Testing and Assessment Fee
Each new student who applies for admission to JKL may be charged a one-time admissions testing and assessment fee, not to exceed $100.
(3) Duplicate Income Tax Receipts, Certificates, Diplomas, Transcripts, Course Outlines
For each duplicate requested JKL may charge a fee of $35.00 for domestic students and $45.00 for international students.

When you see that an institution is accredited by a recognized authority, you can be sure of its integrity and commitment to students.

Refunds in the Cases of Withdrawal or Dismissal

Refunds before the program of study starts:
If written notice of withdrawal is received by JKL less than seven (7) calendar days after the contract is made, and before the start of a program of study, JKL will retain the lesser of 10% of the total fees due under the contract or $100. If written notice of withdrawal is received by JKL thirty (30) calendar days or more before the start of a program of study, JKL will retain 10% of the total fees due under the contract. If written notice of withdrawal is received by JKL less than thirty (30) calendar days before the start of a program of study, JKL will retain 20% of the total fees due under the contract.

Refund Policy for International Students

An International Student is a person who is not a Canadian Citizen or a landed immigrant or who has been determined under the Immigration Act to be a Convention Refugee.

Where JKL enters into a contract with an international student the following refund policy is applicable.

Student Authorization Related Withdrawals

(1) JKL will retain the lesser of 25% of the total fees due under the contract or $200 by international students who
(a) are denied authorization from Citizenship and Immigration, or
(b) do not receive authorization prior to the start of the program of study, provided that

(i) the student notifies JKL of the circumstances in subsection (1) (a) or (b) on or before the first day of a program of study is scheduled to begin, and

(ii) the student, within a reasonable time, provides documentation of the circumstances in subsection (1) (a) or (b) to JKL.

Non-Student Authorization Related Withdrawal

(2) (a) If written notice of withdrawal is received by JKL less than seven (7) calendar days after the contract is made and before the program starts,
JKL will retain the lesser of 25% of the total fees due under the contract or $400.
(b) Subject to subsection (2) (a), if written notice of withdrawal is received by JKL thirty (30) calendar days or more before the start of a program of study, JKL will retain 25% of the total fees due under the contract.
(c ) Subject to subsection (2) (a), if written notice of withdrawal is received by JKL less than thirty (30) calendar days before the start of a program of study, JKL will retain 40% of the total fees due under the contract.

Refunds after the program of study starts

3) (a) If written notice of withdrawal is received by JKL, or a student is dismissed within 10% of the program of study's duration, JKL will retain 30% of the total fees due under the contract.
(b) If written notice of withdrawal is received by JKL, or a student is dismissed after 10% and before 30% of a program of study, JKL will retain 100% of the total fees due under the contract.
(c) If a student withdraws or is dismissed after 30% of the program of study's duration, no refund is required.
d) If a student is enrolled under any JKL ' pay as you go' payment plan, no refund is required.

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