frequently asked questions

Below are questions we've been asked often. You may find the answer you're looking for below. If not, you can contact the academy direct and ask away!.

Most Asked Questions
Yes, our dog grooming courses are internationally accredited by the International Education Accreditation Authority (IEAA)International Accreditation.

Those who obtain professional training with an accredited and certified training institution such as JKL indicate to their peers and to their clientele a strong professional dedication.

After successful completion of our course you will become a JKL certified professional groomer, and may use the letters JKL-DPG or JKL-CPG after your name.
If you are entering the trade for the first time, choose our diploma course. If you are currently working in the trade for a minimum of one year, and are seeking certification, choose our certificate course.
Our diploma course has a six month maximum completion time, with an additional six months granted, at no extra cost, for those who need the extra time to complete their testing and practicum work. Our certificate course, which is 'academic only', has a three month maximum completion time.
Yes, international and offshore applicants may enroll in our courses. A working knowledge of basic English and writing skills is prerequisite. International orders may be made via PayPal or credit card.
Although mistakes can and do happen from time to time, (even to the seasoned professional), careful study and thorough comprehension of the program materials, will help ensure mistakes are, at worst, minimal and at best, nil. Student support is available toll free, online and via email. As well, our JKL member network, which includes veteran JKL graduates, is a great resource for our 'groomers in training'.
Because we try to keep tuition costs for all our groomer training programs as low as possible, and because not all students require tools and equipment at the very same stage of their program of studies, we offer a professional quality grooming tool kit as a course option for our students. This grooming tool kit will take you well into your grooming career, without a lot of other grooming tool additions.

For those students who already have some tools, or wish to purchase tools individually,  a detailed name brand professional tools and equipment list and a wholesale suppliers list are included with our dog grooming courses to help our students make the very best tool and equipment choices relevant to their individual needs.
Throughout the course of studies, we include excellent online course videos for all our diploma students. These grooming videos follow along with course modules. They are very detailed, easy-to-follow, and filled with helpful professional grooming tips.

Videos are a great way to visually reinforce the learning process, although not necessarily the most convenient or optimum learning tool as a 'stand alone' trainer.

In addition to our online videos, we offer for sale grooming DVD sets, available for purchase at any time to all JKL Members.
At the end of each lesson, online testing must be successfully completed for both the Diploma and Certificate courses. The diploma course also requires that a comprehensive online memory exam be successfully completed. There is a one time testing fee of $35 (included in the course costs) which covers all testing as well as first time examination for diploma students. If, on the first try, a student does not achieve a passing grade on lesson testing, one re-test is allowed at no further charge. Any subsequent re-testing is charged at $35 per re-test. Should a student not achieve a passing grade on final examination, a re-exam fee of $35 will apply.
Most retail products come with all sorts of money back guarantees, usually based on the purchaser meeting certain criteria or time limitations, and always subject to change at the whim of the retailer.  Our refund policy, is probably the best you'll find anywhere in the world. It offers student refunds both before and during your training, not a year or more after purchase or employment!  View the JKL Refund Policy in its entirety.
Our Diploma course cost is $1200 CAD / $950 USD

Our Certificate course cost is $750 CAD / $575 USD

(both courses are subject to applicable taxes in Canada)